Order Processing:  Timely Processing: We strive to process and fulfill orders promptly. Upon receiving an order. 

Order Confirmation: Once an order is successfully placed, we will send an order confirmation email containing the details of the purchase and any applicable tracking information. 

Shipping and Delivery:  Shipping Methods: We offer various shipping options to accommodate different delivery needs.

Refund Policy 

 Thank you for choosing Stuart's Media Group. We aim to provide the best products and services to our customers. In the event that you are not completely satisfied with your purchase, we offer a refund policy to ensure your peace of mind. Please read this policy carefully to understand your rights and obligations.

General Refund Policy
1. Eligibility We offer refunds for eligible purchases made directly through Stuartsphoto.gotphoto.com website or authorized sales channels. To be eligible for a refund, you must meet the following criteria:

The refund request must be made within 3 days from the date of purchase.
The product or service in question must be in its original condition and packaging, unused, and undamaged.
The refund must adhere to the specific conditions mentioned in this policy or the terms and conditions associated with the product or service.

Non-Refundable Items Certain products or services may not be eligible for a refund. These include but are not limited to:

Digital downloads, Gift cards or vouchers.
Customized or personalized items.
Services that have already been rendered or completed.

Refund Process To request a refund, you must contact our customer support team via info@stuartsmedia.com. Please provide the following details:

Your name and contact information.
Order number or proof of purchase.
Reason for the refund request.
Any supporting documentation, such as photos or videos, if applicable.
Upon receiving your refund request, our customer support team will review it and determine if you are eligible for a refund. If approved, we will initiate the refund process within 10 days. The refund will be processed through the original payment method used for the purchase, unless otherwise specified.

Changes to the Refund Policy
Stuart's Media Group reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. 

Contact Us
If you have any questions or concerns regarding our refund policy, please contact our customer support team at info@stuartsmedia.com. We are here to assist you and provide further clarification.